Effective as of August 25, 2014
We strive to educate parents and children about how to appropriately safeguard their privacy when using our Services and we are committed to complying with the Children’s Online Privacy Protection Act of 1998. We urge children to obtain permission from their parents before entering information on any one of our Platforms, and we recommend that parents discuss with their children restrictions regarding the online release of Personal Information (as defined below) to anyone they do not know.
1. Personal Information
When you sign up for certain Services (e.g., joining our mailing list), you may be prompted to provide limited personal information about yourself (collectively, the “Personal Information”). Such Personal Information may include your e-mail address and name. We do not collect any Personal Information from you when you use the Services unless you provide us with the Personal Information voluntarily. And, we do not disclose your Personal Information to third parties for their direct marketing purposes. Children, please do not provide us any Personal Information without your parents’ permission.
2. Billing Information
In order to purchase some of our goods and Services, parents and other individuals older than 13 will be required to provide additional information to the Personal Information noted above. Such information may include a debit card number, credit card number, billing address, and similar information (collectively, “Billing Information”).
3. Other Information
In addition to the Personal Information and the Billing Information noted above that you voluntarily provide, we may collect additional information (collectively, “Other Information”). Such Other Information may include:
From You: Additional information about yourself that you voluntarily provide, such as your age, gender, and product and service preferences.
From Your Activity: Information that we automatically collect when you use the Services, such as the type of Platform you are using, device model, operating system, mobile application version, your IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Website you visit, and similar information concerning your use of the mobile applications.
From Cookies: Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. Cookies are used to help us collect Other Information and to enhance your experience using the Services. If you do not want the Platforms to place a cookie on your hard drive, you should be able to turn that feature off on your computer and/or mobile device. Please consult your Internet browser’s documentation for information on how to do this. However, if you decide not to accept cookies from us, some of our Services may not function properly.
From Other Sources: Information about you that we collect or receive from other sources with which you have registered, companies with which we have a business relationship, or other third parties. Icebreaker may associate this information with the Personal Information.
The Information We Collect By or Through Third-Party Advertising Companies
Accessing & Modifying Personal Information & Communication Preferences
If you have signed up or registered for the Services, you may access, review, and make changes to your Personal Information and/or Billing Information by (i) e-mailing us at email@example.com, or (ii) following the instructions found on the applicable Platform. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any e-mail message you receive from us. You cannot opt out of receiving transactional e-mails related to your account, however. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
Icebreaker strives to help parents ensure that their children have a safe and enjoyable experience using our Services. By e-mailing us at firstname.lastname@example.org, Parents can review any Personal Information collected about their child under 13 years old, have this information deleted, and/or request that there be no further collection or use of their child’s Personal Information. We take steps to verify the identity of anyone requesting information about a child and to ensure that the person is in fact the child’s parent or legal guardian.
How We Use & Share Your Information
We use the Personal Information, Billing Information, and Other Information to provide our Services to you, solicit feedback and reviews, inform you about our products and Services and those of our third-party marketing partners, to administer promotional programs, and to improve our Services. Also, we may share Personal Information, Billing Information, and/or Other Information as described below.
In order to administer our promotional programs, including contests and sweepstakes, Icebreaker may share Personal Information and Other Information with our third-party promotional and marketing partners.
In an ongoing effort to better understand our users and the Services, we might analyze Other Information in aggregate form in order to operate, maintain, manage, and improve our Services. Such aggregate information and its analysis do not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and Services to current and prospective business partners and to other third parties for other lawful purposes.
We may employ other companies and individuals to perform functions on our behalf. Examples may include providing marketing assistance, information technology support, and customer service. These other companies will have access to Personal Information, Billing Information and Other Information only as necessary to perform their functions and to the extent permitted by law.
If we or all or substantially all of our assets are acquired, we expect that the Personal Information, the Billing Information, and the Other Information would be transferred along with the other business assets.
To the extent permitted by law, we may also disclose Personal Information, Billing Information, and Other Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of Icebreaker or others.
How We Protect Your Information
We take commercially reasonable steps to protect the Personal Information, the Billing Information, and the Other Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We use industry-standard technology, a secure server, and other physical and procedural safeguards to protect the security of such information. Please understand, however, that no security system is impenetrable. Icebreaker cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Platforms may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Our Cheeky Chats Mobile Application
With regard specifically to our Cheeky Chats interactive app, The Cheeky Chats Book of Empowering Wisdom for Girls (our “App”), we do not collect any user or personal information within the App nor do we show any advertising within the App. After download from a third party such as iTunes or Google, the App does not connect to the Internet. Finally, we do not offer any products or services for sale within our App.
Important Notice to Non-U.S. Residents
Our Website and our Services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide will be transferred to the United States. By visiting our Website, using our Services, and/or providing us with any information, you consent to this transfer.
How to Contact Us